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Email Marketing

Open Rates Lie: What Email Metrics Actually Tell You About Buyer Intent

Open Rates Lie: What Email Metrics Actually Tell You About Buyer Intent

Open rates feel reassuring but often mislead. The metrics that matter are the ones that reveal real person behaviour and intent to buy - not just the tech click that privacy features weaponize. Let’s break down what actually tells you who’s thinking about buying.

Dec 16, 2025

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10 min read

Email Marketing

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The Quiet Math Behind Compounding Trust in Email and CRM

The Quiet Math Behind Compounding Trust in Email and CRM

Trust compounds in CRM the same way interest does in your TFSA. Slow at first. Then, suddenly unstoppable.

Dec 9, 2025

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8 min read

Email Marketing

+1

Welcome to "The Click Brief"

Start Here

Welcome to "The Click Brief"

"The Click Brief" is where I decode why people click, bail, commit, or ghost, so you can build email and marketing systems that behave like healthy relationships instead of confusing first dates.

Nov 15, 2025

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5 min read

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Data Analysis

Getting Your Data Ready for 2026: Build the Foundation Before You Automate

Getting Your Data Ready for 2026: Build the Foundation Before You Automate

If your data isn’t clean, your AI is just guessing.

Dec 23, 2025

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9 min read

Data-Driven Marketing

Your Funnel isn’t Broken. Your Trust is Uneven.

Your Funnel isn’t Broken. Your Trust is Uneven.

Funnels don’t just move leads. They move emotion.

Nov 3, 2025

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8 min read

Data-Driven Marketing

Marketing Psychology

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The Most Expensive Problem You Cannot See: Vagueness

The Most Expensive Problem You Cannot See: Vagueness

Vague emails cost more than bad ones because they quietly tank engagement.

Dec 2, 2025

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9 min read

How Psychology Seals the Deal at the Bottom of the Funnel

How Psychology Seals the Deal at the Bottom of the Funnel

The last click isn’t luck. It’s psychology, timing, and trust colliding.

Nov 4, 2025

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7 min read

The Quiet Growth Lever You’re Probably Ignoring

The Quiet Growth Lever You’re Probably Ignoring

You don’t need more leads. You need more loyalty - and smarter segmentation.

Nov 2, 2025

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7 min read

Latest Posts

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Top-of-Funnel Email Strategy After Form Submissions

You have their email. Great. Now stop pitching and start shaping trust. The first emails after a form fill are psychology work, not sales work.

Jan 13, 2026

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9 min read

Malene Jorgensen
Malene Jorgensen
Top-of-Funnel Email Strategy After Form Submissions

Email Timing Psychology: Why 'When You Send' Matters More Than Ever

Content overload and AI skepticism don’t mean email is dead. They mean timing psychology and message integrity are the new currency.

Jan 6, 2026

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9 min read

Malene Jorgensen
Malene Jorgensen
Email Timing Psychology: Why 'When You Send' Matters More Than Ever

Planning for 2026: What Smart Teams Start in Q1 (and Why Most Wait Too Long)

If your Q1 plan is “wing it”, your competitors are already two campaigns ahead.

Dec 30, 2025

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8 min read

Malene Jorgensen
Malene Jorgensen
Planning for 2026: What Smart Teams Start in Q1 (and Why Most Wait Too Long)

Getting Your Data Ready for 2026: Build the Foundation Before You Automate

If your data isn’t clean, your AI is just guessing.

Dec 23, 2025

•

9 min read

Malene Jorgensen
Malene Jorgensen
Getting Your Data Ready for 2026: Build the Foundation Before You Automate

Open Rates Lie: What Email Metrics Actually Tell You About Buyer Intent

Open rates feel reassuring but often mislead. The metrics that matter are the ones that reveal real person behaviour and intent to buy - not just the tech click that privacy features weaponize. Let’s break down what actually tells you who’s thinking about buying.

Dec 16, 2025

•

10 min read

Malene Jorgensen
Malene Jorgensen
Open Rates Lie: What Email Metrics Actually Tell You About Buyer Intent

The Quiet Math Behind Compounding Trust in Email and CRM

Trust compounds in CRM the same way interest does in your TFSA. Slow at first. Then, suddenly unstoppable.

Dec 9, 2025

•

8 min read

Malene Jorgensen
Malene Jorgensen
The Quiet Math Behind Compounding Trust in Email and CRM

The Most Expensive Problem You Cannot See: Vagueness

Vague emails cost more than bad ones because they quietly tank engagement.

Dec 2, 2025

•

9 min read

Malene Jorgensen
Malene Jorgensen
The Most Expensive Problem You Cannot See: Vagueness

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the click brief

Get weekly strategic insights for email marketing, marketing data, and marketing psychology and learn how to make data work for you. You’ll learn how to interpret key performance metrics, apply cognitive triggers to improve engagement, and craft high-impact email campaigns that drive conversions.

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